Our items are So Sweet; we know you'll love them! At So Sweet Party Shop, we are committed to providing our customers only the finest shopping experience. Our items are handcrafted with love to ensure your happiness with the products you receive from us.
If you are unhappy with any item, please contact us, and we will work with you to resolve any issues.
Don't hesitate to contact us if you wish to cancel an order. A refund will be given if the order has not yet begun production. Request a cancellation: within 24 hours of purchase.
Non-custom or non-personalized items can be returned or exchanged within 14 days from the date of purchase.
Custom or personalized items can only be returned or exchanged if they arrive damaged or defective.
If you have any other questions or concerns, please get in touch with us.